Privacy Policy

This Privacy Policy applies when you visit Sceawere, create an account, use the vulnerability and threat intelligence workspace, purchase a subscription, or contact us.

Sceawere is responsible for the personal information described in this policy. This policy does not cover third-party websites or services that you choose to visit through external links.

• Account information: your email address, account identifier, authentication status, and account preferences.
• Saved workspace data: profile names, vendors, and products that you choose to save to your account.
• Technical information: IP address, browser and device details, request timestamps, and security or diagnostic logs generated when the service is used.
• Communications: information you include when you email us about support, billing, privacy, or security.
• Purchase information: if you buy a paid plan, we may receive an order reference, plan, subscription status, billing contact details, and transaction status from the payment service. We do not need your full card number or security code to operate your Sceawere account.

• Provide accounts, authentication, saved profiles, and reports.
• Operate, troubleshoot, secure, and improve the service.
• Respond to support, privacy, billing, and security requests.
• Process subscriptions and maintain transaction records.
• Prevent misuse, investigate incidents, and enforce our terms.
• Meet legal, accounting, tax, and regulatory obligations.

Where data-protection law requires a legal basis, we rely on performance of a contract, legitimate interests in operating and securing the service, compliance with legal obligations, or consent when consent is the appropriate basis.

We disclose personal information only when reasonably needed for the purposes described above. Recipients may include:

• identity and account-management providers;
• hosting, infrastructure, communications, and security providers;
• payment, invoicing, tax, and subscription providers;
• professional advisers such as lawyers, auditors, or insurers;
• authorities or other parties when required by law or reasonably necessary to protect rights, safety, or the service; and
• a buyer, investor, or successor involved in a merger, financing, restructuring, or sale, subject to appropriate confidentiality.

We do not sell personal information or use it for cross-site behavioural advertising.

We keep account and saved workspace information while your account is active. We may retain limited records after closure when needed for security, fraud prevention, dispute resolution, accounting, or legal compliance.

Support communications and technical logs are kept only for as long as reasonably needed for the purpose they were collected. Retention periods may vary by record type and legal requirement.

Depending on where you live, you may have rights to access, correct, delete, restrict, or obtain a copy of personal information, or to object to certain processing. You may also withdraw consent where processing is based on consent.

Email info@sceawere.com to make a request. We may need to verify your identity before acting on it. Some information may be retained where the law permits or requires us to do so.

Sceawere and its service providers may process information in countries other than your own. Where required, we use contractual or other recognised safeguards for international transfers.

We use administrative, technical, and organisational measures intended to protect personal information. No online service can guarantee absolute security, so you should use a strong password, protect your account credentials, and notify us if you suspect unauthorised access.

We use essential cookies and similar storage for authentication, security, and recording your consent choice. Optional preference storage is used only after you allow it. We do not currently use advertising or analytics cookies.

See the Cookie Policy for the current storage list and controls.

Sceawere is a professional security service and is not directed to children. You must be at least 18 years old to create an account or purchase a subscription.

We may update this policy when our practices, services, or legal obligations change. The date at the top shows the latest revision. If a change materially affects how we use personal information, we will take reasonable steps to provide notice.

For privacy questions or requests, email info@sceawere.com.